Toy Questions

Our Squeaky Chew Ball, Squeaky Chew Stick, Dual Layer Bone and Dual Layer Ring are made from extra-durable rubber. Our Dri-Tech Rope and Dri-Tech Rope Knot are made from moisture-wicking shaped fibers. All toys are tested thoroughly to be dog-safe!

No toy is totally indestructible, but toys marked Extra Durable can withstand a more aggressive chewer, even the heavyweights. Of these, the Dual Layer Ring and the Squeaky Chew Ball are especially durable. So go forth and play ruff. They will reach the final bell.

Our entire Silver line is scientifically designed for Senior dogs and their gentle chewing needs.

We recommend toy sizes (small, medium and large) by your pup’s weight. But don’t ask them directly, that’s not polite. Trick them into stepping on a scale. Please visit our product pages to see the weight recommendations for each toy.

The scent in a Playology toy is a derivative of the protein itself, so there are no chemicals used to create our scents.

Yes! All of our toys are safe and recommended for any aged dog, from the teeniest pups to older dogs that have been around the block once or twice. Studies also show it’s hard to pry the teenage dogs from their phones. Always on ChewTube.

All of our scents are 100% natural and made in the United States. Our rubber is from Singapore, which is the highest quality rubber we are able to find. All of our toys are assembled in China using factories that are thoroughly tested for social compliance by an internationally recognized independent auditing firm. We also have employees in these factories on a regular basis checking on them. We are truly a multi-cultural operation that starts and finishes right here in the states. Oh, beautiful!

Our toys are absolutely made using 100% natural ingredients. Which means we are using a very small amount of this protein to make the scent. So, it is possible that you could have an issue and we would err on the side of caution. Nothing sadder than a sick puppy. With our variety of available scents, hopefully you can find one your pup isn’t allergic to.

Well this section isn’t for statements, only questions. Just kidding, a few points here. First of all, clearly all dogs don’t like all toys. And some dogs (the incredibly un-fun ones) don’t like any of them. But if your dog likes a certain type of toy there is a high likelihood that they will love Playology. When you first get your toy, if your dog doesn’t show a lot of interest, try roughing up the toy (bend it, twist it, etc.) as this will break some of the microcapsules and release more scent. It’s sort of like how the trendy kids these days prefer their jeans come already weathered a bit. If you still have an issue, please reach out to Karen by sending her a note: karen@playologypets.com.

Commerce Questions

We offer free shipping within the United States on all orders over $24.

If there are any issues with your Playology products or if you’re unhappy with the products for any reason, we never stop carin’. Just contact Karen in customer support at karen@playologypets.com

We want you to be happy with your product. If there are any issues with your Playology products for any reason, please contact Karen in customer service at karen@playologypets.com. We swear, she doesn’t bite.  

For items purchased on Amazon, warranty extends only to items purchased by sellers Playology or Petco.

We launched with a few select partners so we aren’t currently in a lot of places. We’re still marking our territory. Plus, not all stores are large enough to accommodate the Playology lineup the way we want it set up. Yeah, that’s a humble brag. But we know, it’s a bummer. If you love our line, we encourage you to bark at the store manager for them to see if your local store would be a good fit for us. He or she can also contact us at info@playologypets.com.